Give residents instant answers about their building — any time of day
Apartment buildings and residential complexes have a unique knowledge challenge: a large volume of residents, each with questions about the same shared environment — facilities, rules, parking, maintenance processes, move-in and move-out procedures, committee contacts, and by-laws. Most buildings handle this with a PDF handbook that residents never read, and a phone number that goes to voicemail. Klaira lets you embed all of that knowledge into a chatbot on your building's website or resident portal. Residents get instant, accurate answers at any hour — and your building manager's phone stops ringing about visitor parking.
The problem without a chatbot
- ✕Building managers fielding the same questions about facilities and parking repeatedly
- ✕Residents unable to find answers in the building handbook
- ✕After-hours enquiries about amenity bookings and maintenance logging
- ✕New residents overwhelmed by move-in procedures and building rules
What the chatbot handles automatically
- ✓Explains all building amenities (gym, pool, BBQ, rooftop) and booking procedures
- ✓Answers visitor parking, resident parking, and access fob questions
- ✓Describes the maintenance request process and emergency contact details
- ✓Covers move-in and move-out procedures, bond, and inspection requirements
- ✓Explains by-laws, noise rules, pet policies, and common area usage
- ✓Shares bin collection schedules, recycling rules, and waste procedures
- ✓Directs residents to the owners' corporation, strata manager, or committee
Example questions it answers
Frequently asked questions
What documents should I upload for an apartment building chatbot?
Start with your building handbook, by-laws, amenity booking guide, move-in/move-out checklist, maintenance request procedure, and emergency contact list. The more complete your documents, the more comprehensive your chatbot's answers.
Can the chatbot handle maintenance request submissions?
Yes. Using lead capture, the chatbot can collect the resident's name, unit number, description of the issue, and preferred contact time — sending the details to your building manager automatically.
Can we embed the chatbot inside a resident portal or app?
Klaira provides a JavaScript embed script that works in any HTML environment, including resident portals built on WordPress or custom web applications.
Is this useful for strata managers managing multiple buildings?
Yes. You can create a separate chatbot for each building in your portfolio, each trained on that building's specific by-laws and procedures. Manage all of them from a single Klaira dashboard.
Getting started
Upload your building handbook, by-laws document, amenity booking guide, and maintenance procedures. Embed the chatbot on your building's website or resident portal. Most buildings are live in under an hour.
Try it free →No credit card required
Other industries
- 🍽️Restaurants & Cafés
- ✂️Hair Salons & Barbershops
- 🎵Record Stores & Music Retail
- ⚖️Law Firms & Legal Practices
- 🏠Real Estate Agencies
- 🏥Medical & Allied Health Practices
- 🛍️Medium-Sized Retail Businesses
- 🏨Hotels & Accommodation
- 🎓Schools & Educational Institutions
- 💪Gyms & Fitness Studios
- 🚗Car Dealerships & Auto Retailers
- 🖥️Marketing & Digital Agencies
Ready to get your apartment buildings & residential complexes answering?
Join our beta program and have your chatbot live today. Beta pricing is locked in for life.