Qualify new enquiries and answer common questions before the first call
Most law firm websites answer the question 'what do you do?' but fail to answer 'can you help me, and how much will it cost?' Those are the questions driving prospective clients to pick up the phone, or to leave. A Klaira chatbot trained on your practice areas, fee structures, and client intake process can answer both — positioning your firm as responsive and transparent before anyone picks up the phone. It also captures out-of-hours enquiries so your reception team arrives to warm leads every morning.
The problem without a chatbot
- ✕Receptionists spending time on enquiries outside your areas of practice
- ✕Potential clients leaving your website because they couldn't find answers
- ✕Intake calls that could have been pre-qualified by clear information
- ✕After-hours enquiries going unanswered until the next business day
What the chatbot handles automatically
- ✓Explains your areas of practice clearly (family law, conveyancing, wills, etc.)
- ✓Describes the initial consultation process and associated fees
- ✓Answers questions about office locations and remote consultation options
- ✓Explains what documents a new client needs to bring
- ✓Captures lead details for matters outside normal hours
Example questions it answers
Frequently asked questions
Will the chatbot give legal advice?
No. The chatbot answers informational questions about your firm — services, fees, process, and contact details. You configure it to always direct substantive legal questions to a qualified solicitor.
Can it help qualify leads before they speak to a solicitor?
Yes. The chatbot can ask for basic matter details via lead capture — type of matter, jurisdiction, urgency — so your reception team has context before the first call.
How do we handle sensitive client information in the chat?
Klaira does not store personally identifiable information in the knowledge base. Lead capture fields collect only what you configure, and data is handled according to your privacy policy.
Getting started
Upload your practice area overview, fee schedule, and FAQ document. Configure lead capture so after-hours enquiries automatically collect the client's contact details.
Try it free →No credit card required
Other industries
- 🍽️Restaurants & Cafés
- ✂️Hair Salons & Barbershops
- 🎵Record Stores & Music Retail
- 🏠Real Estate Agencies
- 🏥Medical & Allied Health Practices
- 🛍️Medium-Sized Retail Businesses
- 🏢Apartment Buildings & Residential Complexes
- 🏨Hotels & Accommodation
- 🎓Schools & Educational Institutions
- 💪Gyms & Fitness Studios
- 🚗Car Dealerships & Auto Retailers
- 🖥️Marketing & Digital Agencies
Ready to get your law firms & legal practices answering?
Join our beta program and have your chatbot live today. Beta pricing is locked in for life.