Answer every guest question before they reach the front desk
Hotel guests start asking questions from the moment they book — and they don't stop until checkout. Check-in times, parking arrangements, breakfast inclusions, room service menus, pool hours, pet policies, cancellation terms, local recommendations — every question that goes unanswered before arrival creates friction. A Klaira chatbot trained on your hotel's property guide, room information, dining menus, and local area guide answers all of it automatically — before guests even arrive. It also works during the stay, handling the questions your front desk gets twenty times a day.
The problem without a chatbot
- ✕Front desk staff repeatedly answering the same pre-arrival questions
- ✕Guests emailing about check-in times, parking, and what's included
- ✕Poor pre-arrival experience leading to a rocky first impression
- ✕After-hours enquiries going unanswered until morning
What the chatbot handles automatically
- ✓Answers check-in/check-out time, early check-in, and late check-out questions
- ✓Explains parking arrangements, access, and daily parking rates
- ✓Describes breakfast inclusions, restaurant hours, and room service
- ✓Covers pool, gym, and spa access, hours, and booking requirements
- ✓Explains the cancellation and modification policy
- ✓Provides local restaurant, attraction, and transport recommendations
- ✓Answers pet policy, accessibility, and room type questions
Example questions it answers
Frequently asked questions
Can the hotel chatbot answer questions about room availability?
The chatbot can describe your room types, inclusions, and features. For live availability and pricing, it can direct guests to your booking engine or link to your reservations page.
Can it provide local area recommendations?
Yes. Upload a local area guide with restaurant recommendations, attractions, transport options, and distances. The chatbot will reference it whenever guests ask for suggestions.
Can we embed it in pre-arrival emails?
Yes. Include a link to your hotel website in your pre-arrival email. Guests can chat with the bot before they arrive. The widget can also be embedded directly in your website's Contact page.
Does it work for serviced apartments and boutique properties?
Absolutely. Klaira works for any accommodation property — hotels, motels, serviced apartments, boutique B&Bs. The chatbot learns from whatever documents you upload, regardless of property type.
Getting started
Upload your property information guide, room service menu, dining information, local area guide, and cancellation policy. Most hotels are live in under an hour.
Try it free →No credit card required
Other industries
- 🍽️Restaurants & Cafés
- ✂️Hair Salons & Barbershops
- 🎵Record Stores & Music Retail
- ⚖️Law Firms & Legal Practices
- 🏠Real Estate Agencies
- 🏥Medical & Allied Health Practices
- 🛍️Medium-Sized Retail Businesses
- 🏢Apartment Buildings & Residential Complexes
- 🎓Schools & Educational Institutions
- 💪Gyms & Fitness Studios
- 🚗Car Dealerships & Auto Retailers
- 🖥️Marketing & Digital Agencies
Ready to get your hotels & accommodation answering?
Join our beta program and have your chatbot live today. Beta pricing is locked in for life.