🎵Record Stores & Music Retail

Give crate diggers and collectors the instant answers they need

Record store customers are enthusiasts — they have specific questions and they expect knowledgeable answers. Whether they're asking about a limited pressing, your trade-in policy, your specialisation in a particular genre, or what's happening in-store this weekend, the interaction is part of the experience. A Klaira chatbot trained on your catalogue, policies, and event calendar can handle the informational layer so your team can focus on the conversations that really matter — the ones happening over the counter.

Live in Under 1 hourNo developers requiredTrained on your content

The problem without a chatbot

  • Customers calling to check if a specific album or pressing is in stock
  • Questions about your buy/sell/trade policy going unanswered
  • Event and in-store gig details buried on your website
  • New customers unsure whether your store carries their genre

What the chatbot handles automatically

  • Answers questions about stock, genres, formats (vinyl, CD, cassette)
  • Explains your buy, sell, and trade-in policy
  • Promotes upcoming in-store events, listening sessions, and signings
  • Describes your new release ordering process
  • Captures enquiries about hard-to-find or rare titles

Example questions it answers

"Do you have any Bowie first pressings in stock?"
"Do you buy second-hand vinyl?"
"What genres do you specialise in?"
"Are there any in-store events coming up?"
"Can I order a new release in advance?"

Frequently asked questions

Can the chatbot answer questions about specific pressings in my catalogue?

Yes. Upload your catalogue as a CSV or document. The chatbot will learn your stock details — including formats, conditions, and pricing — and answer specific queries instantly.

How do I keep the chatbot updated when my stock changes?

Re-upload your catalogue document whenever it changes. If you're using WooCommerce, Klaira can sync your product database automatically.

Ready to get your record stores & music retail answering?

Join our beta program and have your chatbot live today. Beta pricing is locked in for life.