🍽️Restaurants & Cafés

Stop losing customers who can't get a simple answer at 10pm

Hospitality is a people business, but the questions that land in your inbox at 11pm on a Thursday are rarely about people — they're about dietary requirements, parking, table availability, and whether you have a vegan option. Every one of those unanswered questions is a potential customer who booked somewhere else. Klaira lets you upload your entire menu, your FAQ document, your function pack, and your opening hours. Your chatbot is then trained on all of it and ready to answer any question — instantly, accurately, and in your voice — 24 hours a day, seven days a week.

Live in Under 30 minutesNo developers requiredTrained on your content

The problem without a chatbot

  • Phone calls during service asking about opening hours and the menu
  • Customers leaving because they couldn't get a dietary question answered
  • Missed booking enquiries that arrive after hours
  • Staff spending time on repetitive questions instead of hospitality

What the chatbot handles automatically

  • Answers menu questions with full dietary detail (vegan, gluten-free, nut-free)
  • Confirms opening hours, public holiday trading, and location
  • Describes the booking process and links to your reservations system
  • Handles questions about parking, accessibility, and private dining
  • Captures lead details when customers want to discuss a function or event

Example questions it answers

"Do you have a gluten-free pasta option?"
"Are you open on Easter Sunday?"
"Can I book a table for 12 people?"
"Do you have wheelchair access?"
"Is there parking nearby?"

Frequently asked questions

How does a restaurant chatbot handle dietary questions?

You upload your menu with full ingredient and allergen information. The chatbot reads every item and can answer questions like 'Is the risotto gluten-free?' or 'Do you have vegan options?' accurately and instantly — without any staff involvement.

Can the chatbot take reservations?

Klaira can explain your booking process and link customers to your reservations system (ResDiary, OpenTable, etc.). It can also capture function enquiry details via lead capture for follow-up.

What happens when someone asks about a dish that's no longer on the menu?

The chatbot only answers based on what you've uploaded. If you update your menu document, simply re-upload it and your chatbot's knowledge updates immediately.

Will it work during dinner service when we're too busy to monitor it?

Yes — that's the point. The chatbot handles all informational enquiries automatically with no staff oversight required. You can review conversation history any time from your dashboard.

Ready to get your restaurants & cafés answering?

Join our beta program and have your chatbot live today. Beta pricing is locked in for life.