Scale your customer service without scaling your headcount
At a certain scale, retail customer service becomes a bottleneck. Every question about return policies, warranty terms, product compatibility, or store hours is a question your team has already answered a hundred times. Klaira lets you encode that knowledge once — in your policy documents and product catalogue — and have your chatbot answer it consistently, accurately, and instantly for every subsequent customer.
The problem without a chatbot
- ✕Customer service team overwhelmed with repetitive policy and product questions
- ✕Customers abandoning carts because they can't get a quick answer
- ✕Inconsistent answers being given by different staff members
- ✕After-hours customer support gaps causing frustration
What the chatbot handles automatically
- ✓Answers return and exchange policy questions with consistent accuracy
- ✓Explains warranty terms and how to make a claim
- ✓Handles product comparison and compatibility questions from your catalogue
- ✓Describes loyalty program benefits and how to redeem points
- ✓Captures support enquiries for follow-up during business hours
Example questions it answers
Frequently asked questions
Can the chatbot answer questions about specific products in our catalogue?
Yes. Upload your product catalogue as a CSV or document. The chatbot learns all product details — specs, pricing, compatibility, dimensions — and answers questions instantly.
Does Klaira integrate with Shopify or WooCommerce?
Yes. Klaira can sync your product database directly from WooCommerce or Shopify so your chatbot always has up-to-date stock and product information.
Getting started
Upload your policies, product catalogue, and FAQ document. For WooCommerce or Shopify stores, sync your product database automatically and have your chatbot live within an hour.
Try it free →No credit card required
Other industries
- 🍽️Restaurants & Cafés
- ✂️Hair Salons & Barbershops
- 🎵Record Stores & Music Retail
- ⚖️Law Firms & Legal Practices
- 🏠Real Estate Agencies
- 🏥Medical & Allied Health Practices
- 🏢Apartment Buildings & Residential Complexes
- 🏨Hotels & Accommodation
- 🎓Schools & Educational Institutions
- 💪Gyms & Fitness Studios
- 🚗Car Dealerships & Auto Retailers
- 🖥️Marketing & Digital Agencies
Ready to get your medium-sized retail businesses answering?
Join our beta program and have your chatbot live today. Beta pricing is locked in for life.