🛍️Medium-Sized Retail Businesses

Scale your customer service without scaling your headcount

At a certain scale, retail customer service becomes a bottleneck. Every question about return policies, warranty terms, product compatibility, or store hours is a question your team has already answered a hundred times. Klaira lets you encode that knowledge once — in your policy documents and product catalogue — and have your chatbot answer it consistently, accurately, and instantly for every subsequent customer.

Live in Under 1 hourNo developers requiredTrained on your content

The problem without a chatbot

  • Customer service team overwhelmed with repetitive policy and product questions
  • Customers abandoning carts because they can't get a quick answer
  • Inconsistent answers being given by different staff members
  • After-hours customer support gaps causing frustration

What the chatbot handles automatically

  • Answers return and exchange policy questions with consistent accuracy
  • Explains warranty terms and how to make a claim
  • Handles product comparison and compatibility questions from your catalogue
  • Describes loyalty program benefits and how to redeem points
  • Captures support enquiries for follow-up during business hours

Example questions it answers

"Can I return something without a receipt?"
"How long is the warranty on this product?"
"Do you offer afterpay or buy now pay later?"
"How do I join your loyalty program?"
"Do you have a store in [suburb]?"

Frequently asked questions

Can the chatbot answer questions about specific products in our catalogue?

Yes. Upload your product catalogue as a CSV or document. The chatbot learns all product details — specs, pricing, compatibility, dimensions — and answers questions instantly.

Does Klaira integrate with Shopify or WooCommerce?

Yes. Klaira can sync your product database directly from WooCommerce or Shopify so your chatbot always has up-to-date stock and product information.

Ready to get your medium-sized retail businesses answering?

Join our beta program and have your chatbot live today. Beta pricing is locked in for life.